Look at workflow like the brains behind your automated business process. We incorporate your business rules to route the right work, with the right information, to the right people, at the right time to allow better, more informed business decisions. By integrating business data from back end systems into the process, we allow real time information to be surfaced in forms, portals, and documents, and rendered on any device allowing for real time business decisions. And we manage the automation with a user friendly, personalized task list that shows a user all of their outstanding work, with links to perform the task. And all tasks can be sent via multiple sources such as email and instant message to ensure the work is received. And overdue tasks can be escalated via reminder emails or potentially re-routed to someone who can perform the work.